Benzina ORLEN made the strategic decision to upgrade its existing card management system after having already reached its technical and capacity limits. Maintaining the system was proving a burden on the company’s financial resources and manpower. The ability to launch new generation payment services was limited and took an inordinate amount of time, and some activities such as customer onboarding could only be done manually.
The modernization project will include the migration of over a million fuel cards and more than 400 Benzina ORLEN filling stations to Way4. The company will now be able to manage its card business in the Czech Republic and Slovakia on a single platform. Way4 will significantly automate and simplify routine operations for the staff such as customer onboarding, card product setup, and changeover of corporate hierarchies. Thanks to the inherent flexibility of Way4’s architecture, Benzina ORLEN can personalize pricing schemes, discount rules, and credit limits for individual and business customers. Drivers will be able to pay with international cards such as DKV and UTA at Benzina ORLEN filling stations.